Privacy Policy

Effective Date: 7/1/2026

Metta Pediatric Therapy, LLC (“Metta Pediatric Therapy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit mettapediatric.com or contact us through the website.

This Privacy Policy applies to information collected through this website. It is separate from Metta Pediatric Therapy’s Notice of Privacy Practices, which describes how protected health information may be used and disclosed in connection with occupational therapy services.

Information You Provide

You may choose to provide information through the website contact form, email, phone, or other communication methods. This may include your name, phone number, email address, your child’s name or age, general concerns, or other information you choose to share.

Please do not submit detailed medical information, sensitive health information, insurance documents, evaluation reports, or urgent concerns through the website contact form or regular email. If services are initiated, Metta Pediatric Therapy may provide a more secure method for completing intake paperwork and sharing health-related documents.

Information Collected Automatically

When you visit the website, certain information may be collected automatically, such as your IP address, browser type, device type, pages visited, date and time of visit, and general website usage information. This information may be used to operate the website, understand website activity, improve the website, and protect against misuse.

How Information May Be Used

Information collected through the website may be used to:

Respond to questions or contact requests
Provide information about services
Schedule or discuss a consultation
Improve the website and visitor experience
Maintain the security and operation of the website
Comply with applicable legal or professional obligations

Submitting a website contact form does not establish a therapist-client relationship. A therapy relationship is established only after appropriate intake, consent, and service arrangements are completed.

Email, Text, and Website Communication

Regular email, text messaging, voicemail, and website contact forms may not be fully secure or confidential methods for sharing health information. By contacting Metta Pediatric Therapy through these methods, you understand that there are privacy limitations associated with electronic communication.

Metta Pediatric Therapy may use reasonable safeguards when communicating electronically, but families should avoid sending detailed health information through regular email or the website contact form unless specifically instructed to do so through a secure method.

Cookies and Website Analytics

The website may use cookies or similar technologies to help the website function, understand website traffic, and improve the user experience. You may be able to disable cookies through your browser settings, although some website features may not work as intended.

If third-party website tools, analytics, scheduling, forms, or embedded services are used, those services may collect information according to their own privacy practices.

Sharing of Information

Metta Pediatric Therapy does not sell personal information.

Information may be shared only as reasonably necessary to operate the website, respond to requests, provide services, comply with legal obligations, protect safety, or work with service providers that support the website or practice operations.

Links to Other Websites

This website may include links to other websites that are not owned or controlled by Metta Pediatric Therapy. We are not responsible for the privacy practices, content, or security of those third-party websites. Visitors are encouraged to review the privacy policies of any external websites they visit.

Children’s Privacy

This website is intended for use by parents, guardians, and adults seeking information about pediatric occupational therapy services. Children should not submit personal information through the website without parent or guardian permission.

If you believe a child has submitted personal information through the website without appropriate permission, please contact Metta Pediatric Therapy.

Security

Metta Pediatric Therapy uses reasonable administrative, technical, and physical safeguards to protect information. However, no website, email system, or internet transmission can be guaranteed to be completely secure.

Changes to This Privacy Policy

Metta Pediatric Therapy may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.

Contact

If you have questions about this Privacy Policy or how information submitted through the website is handled, please contact:

Metta Pediatric Therapy, LLC
Jasmin Phillips, MOT, OTR/L
Phone: 330.219.3179
Email: jasmin@mettapediatric.com
Website: mettapediatric.com